Wednesday, October 26, 2005

Value Add

Many companies have one thing in common, that being the need for customer retention. They are constantly asking themselves how to hold on to the customer base they currently have. Brand loyalty is a powerful thing and can be rather harsh if lost. And it is very easy to lose it. Oh really?

Take JiffyLube for example. I will never take any vehicle I own to that business again. Nor will any of my friends or family. The sordid story of deception and bad practice, that when involving a thousand-plus pound people projectile, is long and boring to recount.

Anywho, here in Austin, TX, we have this awesome sandwich shop called Schlotzsky's Deli. They have rye and pastrami, so I guess that makes them a deli. You can buy their peppers. I have been "dining" there for some time. It isn't so much fast-food as it is food, fast. Love the Original. Adore the Smoked Turkey. Never tried their pizzas... I digress. Customer retention.

What does a deli do to keep customers guessing and always coming back for more? Offer pizza? That just seemed weird. Flavored breads? Been done, but a nice approach. How about one thing that, in my many, many years of eating sandwiches, that all delis should have, yet Schlotzsky's seemed to lack? Pickles. Go into any other delicatessen-style eatery and you get pickles with your meal. Sometime during the course of your consumption, a cured cucumber is conspicuous. However, Schlotzsky's, while showcasing one here and there in their artwork, has never offered their customer a pickle with their meal.

Bring in the pickles! I only noticed this recently, and am not too sure when they started doing it, but now you get an individually wrapped pickle spear with your meal. Way to go, Schlotzsky's! It's the little things that mean so much, and those little things add value to your customer base and keep them coming back for more.

Thursday, September 29, 2005

Persevering

It has been some time. Why? I have a daughter. All of 16 weeks. So cute.

But wait, there’s more!Anyway… I haven't posted in quite some time (duh) and don't really feel motivated to keep up with this blog even now (again, baby girl). However, some good news on my end — the site is moving to a new server, hosted by MediaTemple (mt). YAY! I will move everything over to the new server this weekend and will likely be without email for about 24-48 hours as the info updates across the world that I “live” somewhere else. This, of course, means this blog will move there as well, likely built and maintained using MovableType. If I can swing it, that is. Regardless of all that, I am not going to guarantee a more active posting schedule.

On the job front: Ya, I am still not working as a full-time designer anywhere. And, frankly, I fear I won't be for some time (again, crap). But I am not too worried about it. I got some freelance gigs here and there that pay absolutely nothing and there's always going back to being a waiter where I wanted to beat myself senseless with stale bread. To quote my lovely wife, "…makes me want to pull my eyeballs out with silly putty." Who knows, maybe the right job for me is around the corner and I just haven't walked down far enough on the block to see it yet.

Elsewhere: I have a CafePress store for SPeCks. It is completely non-lucrative and as it is only a basic shop, only has 2 types of items (a clock and 3 styles of women's shirts). I guess I could take the time to make more, but I would rather look for a job and keep up with the house when I get the chance right now. I am going to make a mug next, then perhaps a cap to wear to your favorite sporting event. Blah!

Also elsewhere: Despite all the above, I am actually having a good time with my “time off” and look forward to a couple more days of being “free”. I have started really teaching myself InDesign in ernest and just got informed that I received a 4 out of 5 on my Photoshop assessment test with AQUENT (a creative talent agency). I got only a 3 out of 5 on my Quark assessment and am severely bummed about that as I had all but the last 1/3 of a page complete (out of a 4 page newsletter) with only a few (at least in my opinion) errors regarding the use of style sheets. Quark’s style sheets suck major ass. InDesign has better ones, but I don’t know them that well as I only picked up InDesign back in July.

Completely elsewhere altogether: I am going to Carnaval next year. Wearing a skin suit and a dance thong. Two women are behind this and my wife is the ring leader posing as a showgirl on my arm at the celebration. What I won’t do for that woman…

Sunday, August 21, 2005

Checking In





This is Terry's wife, Missy. Since his blog has had a lack of activity after the arrival of our bundle of joy, I thought I would pop on and let you know that everything is OK. Terry has not vanished off the face of the earth, or anything else. He is busy with me and our beautiful daughter as well as looking for a job.

Friday, June 24, 2005

Priorities

It has been quite some time since I have done anything for this blog. However, you can rest assured that I won’t try to cram almost a month’s worth of blogging onto you in one post.

So, why then…Babies. They are numerous and all around us. Now one lives in my house. Quite honestly, everything is taking a backseat to our beautiful new daughter, including this blog. Sorry folks, but this just isn’t a priority for me. Not that it ever really was, but it certainly isn’t now. I have only been back at work for this past week (since the 21st). Remember the foot? Here’s the rest of her:





Precious! I love them both so much and all my attention seems to be completely dominated right now by them. I’m cool with it. Hello, Serif Paige! The Canon Optura 50 has been working overtime to get video and imagery of our June Bug. When she does neat things, and I have time, I will post them. I am sure I am leaving a lot of stuff out, but like I said, I am not that into posting right now about anything. Be thankful you got this much out of me.

I struck up a conversation with WaveOrigin to host my website (and this blog), so it is just a matter of me getting off me arse to set that up. Don’t hold your breath.

Elsewhere: I thought this was a joke at first, but I am pretty convinced it is real. I am so setting up my training regimen for this, right now. I give you the World RPS Championships!

Tuesday, May 31, 2005

Modified

Edited the template for expandable posts. The old way applied it to all posts, regardless of a need for it or not. This new method I am playing with is a bit more cumbersome, but it will have to do for now.

Quick teaser for you on this post: Canon Optura 50, Nursery, Mini Cooper Craziness.

Read on...
First up: the new digital camcorder we got last weekend. The Canon Optura 50 looked to be the best for our needs/desires when we visited Fry’s. My highest priority was compatibility with my home computer — an Apple iMac. 100% go there. Now it was just about all the features.

I had done some pretty extensive research on the Elura 70 and was pretty pleased with other Canon DVCs offered. When it came time to buy, however, we found ourselves browsing other brands (likely due to Fry's not finding the Elura 70 anywhere). Sony was a big runner up, mostly due to its competitive pricing with Canon's similarly ranged DVCs. Big beef was the lack of MiniDV (opting for the MiniDVD on HandyCam models) or, if it did support MiniDV, it was bottom loading. There were some other features I felt were lacking on the Sonys when compared to the Canons. The plus for Sony was it's steadiness (reduction of a shaky picture) and its zoom and focus. Of course, then we went up a price notch and Canon just obliterated anything Sony had to offer. I suppose I could consider the Optura as the first of my many tumblings into bankruptcy with regard to our new family addition and in that regard, I didn’t want to skimp on the memories.

In the coming week(s), I will try to formulate a more in-depth review of the camcorder as well as show how its 2.2 megapixel photo capabilities perform.

The nursery is all but done. We have only to wait on delivery of the crib now. The walls are painted and decorated. The major items are in place, or await better placement. The window treatment is a dream. The room is completely different and looks better than any other in the house. My wife and I are most proud of the fact that we didn’t buy a pre-packaged theme for the nursery, and instead fabricated the look and feel completely on our own. It has a very “in the park” feel to it, with butterflies and flowers sparingly placed about the room. We have some frogs here and there (4 total in various formats) to lend a bit of atmosphere and give it the soothing impression that a creek bed is nearby. I have decided not to paint a mural on the wall of a pond scene, but rather, I am considering making a painting/illustration which will be framed and hung on the wall. No way I am having a one-of-a-kind painted over in the future, hehe.

It is now our daughter’s room, whether she is here yet or not. It is so very nice to just sit in there.

Elsewhere: The Mini Cooper is a kewl little car. Despite it being ridiculously over-priced and phenomenally altered overall, it still looks fun and… well, it still looks fun. There isn’t a lot by way of advertising for this little car, but when you see it, it is usually quite dramatic. Often funny, never boring, any campaign for the Mini Cooper is sure to entertain.

Thursday, May 26, 2005

New Trick

Just doing some testing real quick on this new trick (ok, new to me) called expandable post summaries. Let's see how it works, shall we? >>>

I will make a more legitimate post in a moment regarding how I recently bought a new Canon Optura 50 and we did some impressive finishing work on the nursery. The week has just been blowing by, leaving us with only 12 days before my bundle of joy arrives at our doorstep. Yes, I am holding out for the 12 days. If the little nipper comes any earlier, well… I don’t know what to do.

Monday, May 16, 2005

Green Music

I have a pretty good music collection. It is humble, only 2gigs worth. In the past, if I had a Quicktime .MOV of a video that I liked, I could drag the video over the iTunes icon in my dock and it would include the audio portion in my playlist. Was very neat.>>>

As you know, I recently upgraded to Tiger. Apparently, I hadn’t turned on iTunes since that upgrade. Upon activating iTunes, it required an update to 4.8, which doesn’t require Tiger, but I suppose it didn’t know it needed the update prior to Tiger. So, update. Many of my songs come with artwork. Artwork appears in the lower left of iTunes. These are generally album covers and the like. It got to ‘Satisfaction’ by DJ Benny Benassi. Curious… there is a video icon next to the song. Just a quick double click, and, HOLY GREAT GOOGLY-MOOGLY!!! The video started playing in the lower left where the artwork is supposed to be. Image below:



How ef-fing kewl is that?!

Earlier that weekend: The nursery is painted. Excellent! In one day, no less. Yesterday, we pulled all the shtuff out of the room and slapped the paint on the walls. The green looks magnificent! The hamper we got (office shower) is a dead match of the green on the walls. Kinda freaky. But it is painted and now we have but to move everything in that she will need. We also received the travel system/stroller from my office shower and that is just awesome. Now we can take the little bugger home after she is born!

Even earlier: My wife is now officially out of school! With her MBA in hand, we only have a mound of education loans slapping us in the face. No more teachers, no more books, no more semester bills that induce acute coronaries. I’m so very proud of her!

Tuesday, May 10, 2005

Seven

I am blessed with a magnificent work machine to practice my trade. Dual 2GHz G5 Mac with 1GB of RAM running X.3. And a monitor (older model) that humbles the TV I have in the bedroom. This machine can, literally, do it all. Apple doesn’t stop putting out stuff for it to play with, either. Particularly, Quicktime 7.

Fantastic piece of software. What with the HD content and the means to play it with such clarity and marvelous splendor — on my machine at work, that is. Now, I don't know if it is the monitor, the processor, the RAM or what, but the HD content for Q7 only works on my work machine. I am now running Tiger on my home computer (8?? G4, 512MB RAM, OS X.4) and HD content run through Q7 is fragmented and horrible. My wife’s laptop (15" PowerBook, 1.5GHz PowerPC G4, 512MB RAM, OS X.3) also suffers through HD content for Q7. So what is it? The RAM? The processor speed? Do I really need a gig of RAM to view HD content for Q7? Is it the graphics card? Do I need more RAM on the graphics card to view it? Why doesn’t Apple mention that? What variable makes watching HD content on any machine, other than my über power horse at work, horrible at best?

UPDATE: Budi was kind enough to direct me to Apple’s Quicktime 7 system requirements page. So, ya… it’s my lack of processor power. Oh well…

Elsewhere: Potter heads will soon get to see the fourth installment of the series. This one looks especially dark and a bit more riveting. I think this is the Harry Potter I could get behind, though both him and Ron could use a serious haircut.

Daniel Craig seems to still be the favorite 007 for the upcoming Bond flick (Casino Royale). Personally, I think Clive Owen would lend a nicely shaken mix to the franchise.

Wednesday, May 04, 2005

Pickled Takos

Damn! “Where’s My Pickle?!” was/is (as of 504|5) listed on IconFactory’s homepage under Pictures, Patts & Fonts. Insane! I have always been a huge fan of IconFactory and this is a real treat to have my website listed on their site.

I have a couple other sketches for the further adventures in the quest for missing pickles, so I will see what I can do about actually creating those into desktops as well. I would also like to make icons for the series… not promising anything though. We all know how well those SPeCks icons are coming along. However, there is nothing stopping me from coming up with a couple of desktops for SPeCks. We shall see!

Elsewhere: If you guys have never heard of Deep Fried Live! then you’re definitely missing out. I discovered this fantastic series back in 2001 or so. This octopus really knows how to lend a hand… er… tentacle in the kitchen, as well as teach you some delicious recipes! My wife is unsure on octopus sushi, but she sure likes Tako!

Monday, May 02, 2005

Durable Comedy

May 1st didn’t happen for me, again. Honestly, I just signed up way too late in the game. I barely have time to do anything outside of work right now, so I am not sure why I even signed up for it in the first place. Oh well. I am only bummed that I didn’t even switch over to the new host.

This weekend was accomplished, however. We did manage to get the paint for the nursery, and should be able to finish that up by this weekend. Hopefully. The paint, Duration™ Home, is by Sherwin Williams and it is supposed to be insanely easy to clean. My only concern is how well an acrylic might adhere to it for any illustrations/murals that I might attempt to paint on the walls.

A bit ago, I finished “The Hitchhiker’s Guide to the Galaxy”. It is a very weird book. And very open ended. Apparently, the written version is adapted from the radio series and each time it is published it is just a bit different from the previous version. Still a bit interested in seeing the movie, though it looks like they chopped out all the jokes. Basically, it just isn’t funny anymore. Oh well.

Where’s My Pickle?! got accepted over at Pixelgirl Presents. Yay, me.

Thursday, April 28, 2005

Jacked Music

Last night, I got some tasty grub over at Jack-In-The-Box. JitB is having a little contest going on right now. “Win Jack’s Stuff” is a peel off game where you peel of tabs to see what you have won. Upgrading to a large combo nets you 2 options. One is for “stuff”. The other is for music. The stuff is cool, but not a guarantee you will win any of it. The music is basically a free download whenever you upgrade to a large combo. However…

It’s all through Musicmatch, a music jukebox akin to iTunes. Musicmatch Jukebox 10 is only available on a PC running Microsoft Windows XP (there is a non-XP version as well, but still for Windows). So, this contest caters to Windows users only as you need the jukebox program to download your “free” song. This is just stupid. There isn’t anything more to say on it. Even if I had a PC, I wouldn’t download yet another music player just for a free song. Someone in marketing, over at JitB, should be flogged.

Elsewhere: Thanks to Mr. Zeldman for turning me onto a rather hilarious “truth in marketing” pespective, courteously provided by huh?

Tuesday, April 19, 2005

515

I just signed up for the May 1st Reboot.

This blog will be unaffected by the reboot as it is not hosted on the server my website is. However, should everything go as I would like, I will have a new host and a new website that will also include this blog (no longer needing Blogger, I suppose). I am participating in the Reboot purely to have a personal deadline for my web hosting and new site. On April 25th, SITE|tamashii will be replaced with the Reboot Holder screen. You will also see my new logo when the site is relaunched.

I have thought about my logo for a long time. I created it back in college and though it is very nice, I always felt there was something “off” with it. That it somehow wasn’t the best representation of my name and what I do. I feel the new one does that for me.

I have no idea if I will be able to meet the May 1st deadline for the new site. We’ll see what we shall see.

Monday, April 18, 2005

Adobe & Macromedia

No doubt, many of you have already heard about the plans for Adobe to buy Macromedia. Now, this may just be me, but it looks like this is actually going to happen. I doubt companies as large as either of those two would make press releases regarding a buyout without it being pretty damned serious.

Here's a couple of links regarding the subject:
Adobe and Macromedia
Adobe to acquire Macromedia for $3.4 billion
Dominey’s point of view
Chambers' point of view

This is a lot to swallow. Initially, I think it is a good thing (for both companies). I am sure I will have more opinions on it in the coming days/weeks.

Friday, April 08, 2005

Conversation

I finally posted Image #5 to my One Track Mind DSNLG. I no longer care about the ratings people give me on the images. I would, however, like there to be more dialogue about the images.

I was under the impression that a DSNLG was a “conversation” between two designers on a particular topic and it would incorporate a bit of Photoshop Tennis to aid the discussion. My conspirator, while a good designer (some fantastic images so far), however, does not feel the need to take any element from the previous image to create his “response” image. We are both talking about trains, kinda, but there is no discussion. I say one thing, he says something completely new.

Tuesday, April 05, 2005

Pondering Ponds

Yesterday was an impromptu visit to Babies ‘R’ Us. I really do enjoy those little trips. It can be exhausting to see the number of current trends for crib bedding sets. Most of these fall into some kind of floral theme or even just a quilt type look of colors, but there are a few that are rather clever. The poor design selection is more than made up for by watching my wife waddle down the rows of offerings. As I have mentioned before, we are looking into a pond theme for the room (subject to change). Little frogs, dragonflies, lady bugs, lily pads, light greens, leaves, etc. etc. etc.

There just isn’t really anything out there with the kind of look and feel we have in our minds. None that suits our tastes, that is. Nor our wallets.

As a designer, I would very much like to create the space my child will sleep in every night. Admittedly, not being much of an illustrator, this makes it a bit more difficult. And with baby stores not offering much by way of ‘inspiration’, it is a tad more difficult to draw something out. I am soon to pencil out a few ideas for pond scenes, but getting them onto a wall is another story. I am considering an overhead projector of sorts to accomplish the transfer. Seems simple enough. Of course, doing is not as easy as saying. Moreso, any items/designs I actually do purchase for the baby’s room will have to match whatever I create. We shall see what we shall see.

Elsewhere, Sin City is out and playing in your local theaters. I highly recommend watching this flic. Almost a direct copy of the series (a really, really good thing), it is a really well made film. I don’t think I could justify the film with any form of review, but it is just so darned good. If you have read the graphic novels, then you will basically get a visual and auditory version — and in this case, that ain’t bad. If you haven’t read them, don’t worry, the movie is awesome on its own. Just sit back, relax and enjoy this uncompromised piece of art.

Wednesday, March 30, 2005

Long Time…

I am still looking at getting a new host for the site/blog. More news as that develops… which seems to be on hold right now, actually.

Speaking of things “new” related to websites — the folks at the Design Eye corner did a really bang up job for Dirk Knemeyer’s website (as seen at SXSW). Whether Mr. Knemeyer will actually adopt the new design is anyone’s guess, but I think it is spot on and he would be well served to implement it. I think what is most beneficial from the redesign, is the chance to look at how it came about. These aren't just good tips, they are great principles to consider when designing a website. Perhaps I should redesign my site, yet again. Who knows.

SPeCks has 3 pages “scripted”, though only two are penciled and none are actually built. I am thinking I will finish the scripting for the rest of Issue 3 before physically creating the pages. I have also got some great feedback on the FFXI mini-cartoon. So keep an eye out for the possibility of more of those. They will replace the existing cartoon in the Lab as they update. Not sure how I will archive those. Anyone got any ideas for what I should call this series? Post them in the Comments, please.

Ultimately, I have a lot of irons in the fire and I need to start managing them. Obviously, the one labeled “Web/Art Manager” is taking the highest priority, but I am working on keeping work at work, thereby allowing me to do more of this hobby stuff.







Until then, that’s a screen test of the Valkurm Dunes (sans palm tree).

Sunday, March 20, 2005

Showy Advertising

A show that me and my wife like to watch on occasion is Boston Legal. There are two pivotal characters in the show: Alan Shore (played by James Spader) and Denny Crane (played by William Shatner). I think James Spader is awesome in this show. Remember Steff (Spader) from "Pretty in Pink"? Ya, Shore is Steff all grown up. It’s great.

Now, Crane… Denny Crane. This guy knows how to sell himself. If you’ve watched the show, you know what I’m talking about. Every time the man walks down a court hallway and reporters are all around asking questions, his only response is his name. Denny Crane. Denny Crane. Denny Crane. Hell, he has even used it in the middle of a trial. “What’s my name?” “A little louder.” “Once more with feeling.” “Denny Crane.” Half his business is based off that name alone. Even if the guy sucked at being a trial lawyer (which he has never lost a trial case, so he does something right), at least you know his name. And forget about commercials. The guy doesn’t need any. His name is all over the news just about every case. Denny Crane. Whether he is the one saying it or not. In the courtroom, outside the courtroom, wherever, this man’s name is being played.

I think I am going to start taking up this form of advertising. Terry Tolleson. I’ll just end every sentence with it. “Welcome to Schlotzkey’s! What can I get you today?” “I'd like the #2 with jalapeño chips please. Terry Tolleson.” You know, so they know who’s name to call out when the order is ready. Terry Tolleson.

Friday, March 18, 2005

SXSW Blues

So, Monday, I got to attend SXSW. When I say “attend”, I mean, “I got to be in the same building for one portion of a very large event and didn’t get to sit in on any of the panels or see any of the cool people I wanted to see, but I did get some cool buttons to add to my bag."

Basically, I got a free iF pass. This pass is something anyone can get and lets you into the Trade Show portion of the event. For one day. Just the Trade Show. Ok… first of all, the Trade Show is not SXSW. Who gives a crap. Sure, I got a few neat buttons for my bag, and got to learn about a DV camera that was so out of my league (and industry) that I could actually feel the time slipping, but when all was said and done, it was boring and uneventful.

Ultimately, it made me wish I had just bought the tickets for the actual event and taken some vacation to actually attend the panels. I wanted to meet Cameron Moll (and the design panel I definitely wanted to see). I wanted to see Jeffrey Zeldman. I would have certainly loved to visit with Jason Santa Maria and learn about all the Easter Eggs in Virtual Stan. People I read about on a daily basis. But no, all I got was a free demo on how accessible my website was. I could have taken a picture of Al Franken as he was signing books, but there was no "film" in my digital camera. At least JSM had a camera and took some shots of SXSW peeps I so desperately want to meet.

However, despite all that, it was my first time to go and I did have a decent time. I was let down because I could only mill about the Trade Show portion, but it was nice to just be there. If only I had hung out on the Panel side to catch a glimpse of a famed designer…

Elsewhere: there is a decided lack of good, funny content to show you folks. Sorry.

Saturday, March 12, 2005

Fleurons of Hope

Ok, I am not sure when, exactly, the Font Aid III Tsunami font was finalized, but it is actually done and available for purchase. Fleurons of Hope can be purchased via MyFonts or when you buy the Tsunami Edition of Building Letters.

As you might recall, I made a submission and you can see what character (and the method of producing the fleuron) my calla lily fleuron is under.

I'm not really complaining — the cause for the font is extraordinary — but I sorta thought there would be some form of selection process, or at least a bit of hierarchy on the characters assigned to the images. However, that doesn’t seem to be the case. To access my lily, you have to create the capital letter U with an accent mark – Ú …not exactly on the home row, is it. There are several fleurons that are very well done that also suffer this obscure character assignment. Which is why the assignment for the letter m (or g for that matter) kinda bothers me. Are these so much better than mine or, say, this – mathematical operator: complement – that they get the common character assignment, while our’s get some rarely used, seldom seen character on the map? And what the hell is this?!

Wednesday, March 09, 2005

Station Break

This post is long overdue. I must let everyone know about my personal life. My wife and I met while in high school. We have been together for almost 13 years – and married for 7. Nothing is perfect, but we learn from out mistakes. I believe that we are the closest to perfection that is possible – yet everyday somehow is even better than the last. I adore this woman. She is the only one I see. From her cute little toes, past her belly holding our child, to her loving heart – she is my soul-mate. It kills me to think that I ever hurt this woman. I take each day as a gift to show her the affection and passion that she deserves. Nothing in the world matters when I am close to her. And when we are apart, I long for simply hearing her voice. She is intelligent, caring, strong, passionate, and silly. She has to ability to handle stressful situations as well as let herself laugh to the point of tears when needed. She is an enigma with her strength and child like qualities. She is sexy and does not understand why men are drawn to her. Her smile is amazing. There is something about it that makes you want more. When she interacts with children, it is easy to see that she is going to be an amazing mother. Every morning that I awake next to her makes me feel wonderful. I want everyone to know how much I love Missy, and how happy I am.